Please take note of our travel, reservation, and payment terms. In the unfortunate event that you need to cancel your booking or experience a no-show, late arrival, or earlier departure, please be aware that there will be associated cancellation fees.
We strive to provide flexibility for our customers and offer free cancellations under certain circumstances. Specifically, you have the option to cancel or rebook without any charges up until 30 days prior to your scheduled arrival date (excluding non-cancellable rates).
However, if cancellation occurs between 30 and 7 days before your intended arrival date, a fee amounting to 70% of the logistics costs will apply. Additionally, in cases of last-minute cancellations within the final week leading up to your stay or in situations where guests fail to arrive as planned or depart early from their reservation period, we regretfully must charge 100% of the logistics costs.
For added convenience during uncertain times when plans may change unexpectedly but fall within reasonable parameters: it is possible for one-time rebooking with an administration fee of €150 up until 14 days prior to check-in.
