Receptionist (M/F/D)

Requirements:

• Completion of vocational training or positive qualification from a hotel management school
• Previous experience as a receptionist
• Native German speaker or excellent proficiency in spoken and written German
• Strong organizational skills
• Fluency in English languages
• Proficient computer knowledge

Job description:

• Welcoming and bidding farewell to guests (Check In & Check Out)
• Receiving and addressing guest complaints promptly
• Providing assistance to guests during their stay (serving as the point of contact for requests and inquiries)
• Accompanying guests to their rooms
• Completing all administrative tasks diligently
• Relaying information accurately to the relevant departments
• Recording all sales documents
• Managing day-to-day operations such as telephone calls, lists, excursions, etc.
• Maintaining guest profiles effectively
• Assisting with booking wellness treatments
• Preparing morning correspondence
• Conducting tours of the premises
• Handling incoming reservation requests and bookings efficiently
• Creating daily menus
• Updating notices
• Designing showcases

Your advantages:

• Secure employment within a family-owned company
• 13th and 14th monthly salary payments
• Fixed working hours with a five-day week
• digital timekeeping system
• five weeks of paid vacation per year
• Complimentary meals
• Spacious rooms with private bathrooms equipped with WiFi
• Close collaboration within an open-minded team
• dedicated to maintaining high professional standards
• Opportunities for both professional development and personal growth
• An attractive location that allows you to combine work with relaxation
• Discounted rates on massage therapy sessions, cosmetic treatments, and products.