Receptionist (M/F/D)

14/06/2024
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Basic salary EUR 2,450

Requirements:

  • Completion of vocational training or positive qualification from a hotel management school
  • Previous experience as a receptionist
  • Native German speaker or excellent proficiency in spoken and written German
  • Strong organizational skills
  • Fluency in English languages
  • Proficient computer knowledge

Job description:

  • Welcoming and bidding farewell to guests (Check In & Check Out)
  • Receiving and addressing guest complaints promptly
  • Providing assistance to guests during their stay (serving as the point of contact for requests and inquiries)
  • Accompanying guests to their rooms
  • Completing all administrative tasks diligently
  • Relaying information accurately to the relevant departments
  • Recording all sales documents
  • Managing day-to-day operations such as telephone calls, lists, excursions, etc.
  • Maintaining guest profiles effectively
  • Assisting with booking wellness treatments
  • Preparing morning correspondence
  • Conducting tours of the premises
  • Handling incoming reservation requests and bookings efficiently
  • Creating daily menus
  • Updating notices
  • Designing showcases

Your advantages:

  • Secure employment within a family-owned company
  • 13th and 14th monthly salary payments
  • Fixed working hours with a five-day week
  • digital timekeeping system
  • five weeks of paid vacation per year
  • Complimentary meals
  • Spacious rooms with private bathrooms equipped with WiFi
  • Close collaboration within an open-minded team
  • dedicated to maintaining high professional standards
  • Opportunities for both professional development and personal growth
  • An attractive location that allows you to combine work with relaxation
  • Discounted rates on massage therapy sessions, cosmetic treatments, and products.