• The stated conditions of travel, offers and rates are valid from 23rd of December 2011 to 23rd of December 2012 for the stated period. Cancellations, rate or service changes due to unforeseeable reasons excepted.
• All rates in Euro (€).
• The rates are per night for rooms and suites. The rates for arrangements are per person for the duration of the respective arrangement. The rates include all fees, service and taxes, except for the visitor‘s tax, which has to be paid in the hotel.
• The visitor‘s tax amounts to € 1.70 per person and day. Children up to 15 years do not pay visitor‘s tax.
• Bookings are valid only after the guest receives written confi rmation via post, fax or e-mail. In order to guarantee your booking a deposit of € 250.00 per room/suite is required. The deposit is payable by bank transfer or by submitting your credit card number along with the date of expiry.
• We charge € 8.00 for room service.
• From 1st of December to 15th of April the charge for the underground car park is € 10.00 per car and night. The underground car park can be used free of charge during the other periods.
• The rooms/suites and the hotel services are available from 3 p.m. on the day of arrival. If possible you can move into the rooms earlier. We charge € 35.00 per person for early checkin. If available and upon prior appointment the rooms or suites are available for early check-in. Please inform us if you arrive after 10 p.m. The rooms/suites have to be vacated by 12 noon on the date of departure. The hotel services can be used until check-out. If possible you can postpone check-out to 6 p.m. The charge for late check-out is € 35.00 per person.
• The room and suite layouts shown here can vary as there are several room and suite types.
• Dogs are only allowed in certain rooms/suites and only upon request. Dogs have no access to the restaurants, beauty, wellness, pool and bathing areas. We charge € 25.00 per dog and night without dog food.
• The following cancellation fees apply: up to 30 days before arrival € 35.00 per person, 29 – 15 days prior to arrival 30%, from 14-8 days prior to arrival 40%, from 7 days prior to arrival 80%, no-show and early departure 100% of the travel costs or the services unused.
• We recommend purchasing travel cancellation insurance, which we offer for 4% of the travel costs. If you avail of travel cancellation insurance you can cancel your holiday free of charge in case of illness or other important reasons.
• We recommend clearing the hotel bill on the evening prior to departure. Payment of a deposit is possible at any time. We accept Visa card, Mastercard, American Express and Diners-Club. However, we prefer payments in cash or via EC card (PIN code necessary). Bank transfers from within and outside Austria (except for Germany and Switzerland) should be sent to the following bank account: 0400117107 at the bank Sparkasse Tannheim, sort code: 20509. To be stated for all bank transfers: BIC: SPREAT21, IBAN: AT732050900400117107. Bank transfers from Germany should be sent to the following account: 57 443 2600 at the bank BTV-Memmingen, sort code: 72 012 300 and bank transfers from Switzerland to our Swiss account: BTV Staad, account no.; 30623AA Clearing Code: 8525.
• We are responsible for the fulfi lment of the services agreed upon according to the Austrian Hotel Regulations.
• Printing errors excepted.
• Please contact the resort management or the management department as soon as possible in case of inconveniences.
Thank you for your attention.
Sonja Huber
• All rates in Euro (€).
• The rates are per night for rooms and suites. The rates for arrangements are per person for the duration of the respective arrangement. The rates include all fees, service and taxes, except for the visitor‘s tax, which has to be paid in the hotel.
• The visitor‘s tax amounts to € 1.70 per person and day. Children up to 15 years do not pay visitor‘s tax.
• Bookings are valid only after the guest receives written confi rmation via post, fax or e-mail. In order to guarantee your booking a deposit of € 250.00 per room/suite is required. The deposit is payable by bank transfer or by submitting your credit card number along with the date of expiry.
• We charge € 8.00 for room service.
• From 1st of December to 15th of April the charge for the underground car park is € 10.00 per car and night. The underground car park can be used free of charge during the other periods.
• The rooms/suites and the hotel services are available from 3 p.m. on the day of arrival. If possible you can move into the rooms earlier. We charge € 35.00 per person for early checkin. If available and upon prior appointment the rooms or suites are available for early check-in. Please inform us if you arrive after 10 p.m. The rooms/suites have to be vacated by 12 noon on the date of departure. The hotel services can be used until check-out. If possible you can postpone check-out to 6 p.m. The charge for late check-out is € 35.00 per person.
• The room and suite layouts shown here can vary as there are several room and suite types.
• Dogs are only allowed in certain rooms/suites and only upon request. Dogs have no access to the restaurants, beauty, wellness, pool and bathing areas. We charge € 25.00 per dog and night without dog food.
• The following cancellation fees apply: up to 30 days before arrival € 35.00 per person, 29 – 15 days prior to arrival 30%, from 14-8 days prior to arrival 40%, from 7 days prior to arrival 80%, no-show and early departure 100% of the travel costs or the services unused.
• We recommend purchasing travel cancellation insurance, which we offer for 4% of the travel costs. If you avail of travel cancellation insurance you can cancel your holiday free of charge in case of illness or other important reasons.
• We recommend clearing the hotel bill on the evening prior to departure. Payment of a deposit is possible at any time. We accept Visa card, Mastercard, American Express and Diners-Club. However, we prefer payments in cash or via EC card (PIN code necessary). Bank transfers from within and outside Austria (except for Germany and Switzerland) should be sent to the following bank account: 0400117107 at the bank Sparkasse Tannheim, sort code: 20509. To be stated for all bank transfers: BIC: SPREAT21, IBAN: AT732050900400117107. Bank transfers from Germany should be sent to the following account: 57 443 2600 at the bank BTV-Memmingen, sort code: 72 012 300 and bank transfers from Switzerland to our Swiss account: BTV Staad, account no.; 30623AA Clearing Code: 8525.
• We are responsible for the fulfi lment of the services agreed upon according to the Austrian Hotel Regulations.
• Printing errors excepted.
• Please contact the resort management or the management department as soon as possible in case of inconveniences.
Thank you for your attention.
Sonja Huber